Shipping policy
Shipping Conditions:
1. Shipping Times: We ship your orders from Monday to Friday.
2. Processing Time: After your order has been processed, it typically takes up to 48 hours to prepare it for shipping. This includes packing your products and preparing the shipping documents.
3. Shipping Carriers: We work with reliable shipping carriers to ensure that your order is delivered safely and on time. The choice of carrier may vary depending on the location and product.
4. Delivery Times: Delivery times may vary depending on the shipping destination. Generally, delivery within Germany takes 2-5 business days after shipping. For shipments outside of Germany, delivery times may vary.
5. Shipping Costs: Shipping costs are based on the weight and dimensions of your order as well as the delivery location. The exact shipping costs will be displayed during the checkout process before you complete your order.
6. Tracking: After your order has been shipped, you will receive a shipping confirmation email that includes a tracking link. This allows you to track the status of your delivery at any time.
7. Shipping Holidays: Shipping does not occur on national holidays. Orders placed on holidays will be processed on the next business day.